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HEIRESS GEMS

Legal

Privacy Policy

Your trust matters to us. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

When you shop, enter a giveaway, or join The Heiress Society, we collect the details you provide, such as your name, email, phone number, and shipping address. When you place an order, payment is handled securely by our payment processor; we do not store your full card details.

We also collect limited information automatically, such as your device, browser, and how you use the site, to keep it running well and improve your experience.

How we use your information

We use your information to process orders, provide customer support, send you updates you have asked for, run giveaways, and personalize your experience. With your consent, we send marketing emails and texts about new arrivals, drops, and member perks. You can opt out anytime.

How we share it

We share information only with the partners who help us operate, such as our commerce platform, email provider, and shipping and payment partners, and only as needed to serve you. We do not sell your personal information.

Your choices

You can unsubscribe from marketing at any time using the link in any email or by contacting us. You may also request a copy of your information or ask us to delete it, subject to any records we are required to keep.

Cookies

We use cookies and similar technologies to remember your cart, keep you signed in, and understand how the site is used. You can control cookies through your browser settings.

Contact

Questions about your privacy? Reach us at hello@heiressgems.com.